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Terms of Use

Terms of Use

Last Updated: June, 2026

These Terms of Use ("Terms") govern your access to and use of Personality Hub's website, mobile app, and related services (collectively, the "Services"). Please read them carefully. By accessing or using our Services, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, please do not use our Services.

Personality Hub is operated by Clicksco Digital Limited, a company registered in England and Wales under registration number [Your Company Number], with its registered address at [Your Registered Address].

About Our Services

Personality Hub provides psychometrically structured personality assessments, personalised reports, daily growth challenges, and related content designed to support your personal development.

Our Services are intended for individuals aged 18 and over. By using our Services, you confirm that you meet this age requirement. If you are under 18, you may only use our Services with the consent and supervision of a parent or legal guardian.

Your Account

To access certain features of our Services, you will need to create an account. When doing so, you agree to:

  • Provide accurate, complete, and current information
  • Keep your login credentials confidential
  • Take responsibility for all activity that occurs under your account
  • Notify us immediately at [email protected] if you suspect any unauthorised access to your account

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

Use of Our Services

You agree to use Personality Hub's Services only for lawful purposes and in a manner consistent with these Terms. You must not:

  • Use our Services in any way that violates applicable UK or international law
  • Copy, reproduce, distribute, or commercially exploit any content from our platform without our prior written consent
  • Attempt to gain unauthorised access to any part of our Services or systems
  • Use automated tools, bots, or scraping technologies to extract content from our platform
  • Upload or transmit any harmful, offensive, or misleading content
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity
  • We reserve the right to restrict or terminate your access if you breach any of these conditions.

Intellectual Property

All content on Personality Hub — including but not limited to personality tests, reports, written content, graphics, logos, and software — is the intellectual property of [Your Company Name] or its licensors and is protected under UK and international copyright law.

Nothing in these Terms grants you any rights to use our intellectual property beyond what is expressly permitted. Personal, non-commercial use of your own personality report is permitted. Any other use requires our prior written consent.

Payments and Purchases

Certain features of Personality Hub — including your full personality report and daily growth challenges — require a one-time payment. By making a purchase, you agree to the following:

  • All prices are displayed in national currency and are inclusive of applicable taxes unless stated otherwise
  • Payments are processed securely through our third-party payment providers — Stripe and/or PayPal. We do not store your payment card details
  • All purchases are final. We do not offer refunds except where required by law or at our sole discretion in exceptional circumstances
  • We reserve the right to change our pricing at any time. Any price changes will be communicated in advance and will not affect purchases already made.

Cancellation

If you hold an active subscription with Personality Hub, you may cancel at any time through your account settings or by contacting us at [email protected].

Upon cancellation:

  • You will retain access to your Services until the end of your current billing period
  • No further charges will be made after cancellation is confirmed
  • We do not provide partial refunds for unused periods unless required by applicable law

Disclaimer of Warranties

Personality Hub's Services are provided on an "as is" and "as available" basis. While we take care to ensure the quality and accuracy of our content, we make no warranties — express or implied — regarding:

The completeness, accuracy, or reliability of any personality results or reports

The suitability of our Services for any particular purpose

Uninterrupted or error-free access to our platform

Our personality assessments and reports are intended for self-exploration and personal development purposes only. They do not constitute professional psychological, medical, or career advice. We strongly recommend consulting a qualified professional before making any significant life decisions based on your results.

Limitation of Liability

To the fullest extent permitted by UK law, Personality Hub and its directors, employees, and affiliates shall not be liable for:

  • Any indirect, incidental, or consequential loss or damage arising from your use of our Services
  • Loss of data, revenue, or opportunity resulting from reliance on our content
  • Any interruption, suspension, or termination of our Services

Our total liability to you for any claim arising out of or relating to these Terms or our Services shall not exceed the amount you paid to us in the 12 months preceding the claim.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under UK law.

Third-Party Links and Services

Our platform may contain links to third-party websites or services. These are provided for your convenience only. Personality Hub does not endorse, control, or accept responsibility for any third-party content, products, or services. Your use of third-party platforms is entirely at your own risk and subject to their own terms and privacy policies.

Privacy

Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it carefully to understand how we collect, use, and protect your personal information.

Changes to Our Services and These Term

We reserve the right to modify, suspend, or discontinue any part of our Services at any time — with or without notice. We also reserve the right to update these Terms periodically.

When we make material changes, we will notify you by updating the "Last Updated" date at the top of this page and, where appropriate, by sending you an email notification. Your continued use of our Services after any changes constitutes your acceptance of the revised Terms.

Termination

We reserve the right to suspend or terminate your access to our Services at any time, with or without notice, if we reasonably believe you have violated these Terms or applicable law.

Upon termination:

Your right to access our Services will cease immediately

Any provisions of these Terms that by their nature should survive termination — including intellectual property, disclaimers, and limitation of liability — will continue to apply

You may terminate your account at any time by contacting us at [email protected].

Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of England and Wales.

Any dispute arising out of or in connection with these Terms or your use of our Services shall first be attempted to be resolved through good-faith negotiation. If a resolution cannot be reached within 30 days, the dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer resident in Scotland or Northern Ireland, you may also bring proceedings in the courts of those jurisdictions.

Consumer Rights

Nothing in these Terms affects your statutory rights as a consumer under UK law, including your rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.

Contact Us

For any questions, concerns, or requests relating to these Terms, please get in touch:

Personality Hub

Sutton Yard, 65 Goswell Road, London, EC1V 7EN United Kingdom

support@personalityhub.com

+44 20 3330 7000

Last updated: June, 26

By using Personality Hub, you agree to these Terms of Use in full.